Introduction of the business and the network requirements

 THE BUSINESS

Our cyber café business with shop lot sized 15’ * 25’ is named TechWorld Cyber Café. It aims to provide a comfortable space for individuals to access the internet, use computers, and engage in various digital activities. The vision of TechWorld Cyber Café is to create a community hub where people can learn, work, and have fun in a tech-friendly environment.

The services and unique features offered at TechWorld Cyber Café:

1.     high-speed internet access

2.     computer usage

3.     printing, scanning, and photocopying services

4.     inclusion of gaming facilities

5.     comfortable seating and ambience

6.     refreshments and snacks 

Firstly, TechWorld Cyber Café provides high-speed internet access and computer usage ensures fast and reliable connectivity for browsing, downloading, streaming, and other online activities. Providing printing, scanning, and photocopying services makes it convenient for customers to fulfil their document-related needs onsite. In addition, including gaming facilities adds a recreational element to the cyber café, attracting a diverse customer base interested in gaming and entertainment.

TechWorld Cyber Café also prioritises customer comfort by providing comfortable seating, providing headsets to avoid distraction to others and creating an atmosphere that encourages productivity and relaxation. The customers can purchase refreshments and snacks to refuel their energy while spending time at TechWorld Cyber Café.

This customer-centric approach enhances the overall experience for visitors, making TechWorld Cyber Café the preferred destination for diverse tech-related services and activities. 


LOCATION




TechWorld Cyber Café is strategically located at Jalan TU 41, 75450, Ayer Keroh, Melaka. The surrounding area offers a range of facilities, including restaurants, shops, schools, residential areas, and industrial zones making it a convenient destination for customers looking to combine work with leisure.

           This location is chosen because of the foot traffic. Campus Technology of UTeM, Melaka International Trade Centre (MITC) and hotels nearby attract a steady flow of potential customers like students, professionals, and tourists.

Next, the location chosen offers visibility and brand exposure for TechWorld Cyber Café. The prominent placement enhances the visibility of TechWorld Cyber Café, attracting more walk-in customers and fostering potential partnerships with others.

Moreover, the location of the cyber café is easily reachable by transport like car and motorcycle. The parking spaces in front of the cyber café also enhance the customer experience.

 

TARGET MARKET

The target market of TechWorld Cyber Café includes:

1.     students (especially university students)

2.     residents

3.     freelancers

4.     professionals

5.     gaming enthusiasts

6.     tourists

University students, residents, freelancers, and professionals seeking internet access and a conducive workplace can visit TechWorld Cyber Café to study, research, and complete tasks. Printing, scanning, and photocopying services are available to the customers to print their assignments, personal documents, or work-related tasks such as presentations, and research.

Besides that, gaming enthusiasts can use the gaming desktops available at TechWorld Cyber Café for immersive gaming experiences, multiplayer gaming sessions, tournaments, and access to high-performance gaming computers and peripherals. Tourists and travellers who stay at the nearby hotel can use desktops and internet access to book accommodations, plan their trips, or stay connected with family and friends.




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